Delivery and Returns FAQs
Can I get Waitrose groceries delivered?
Can I amend my order?
Can I cancel my order?
Will I be charged for delivery?
I think I’ve received a missing/incorrect item or an item is damaged, what do I do?
Do Waitrose substitute items?
Can I refuse a substitution?
Can I click and collect?
Can I return an item from my online order?
Other FAQs
How can I get a Waitrose discount code?
Can I get a deal for my first order?
How do I find my local Waitrose store?
About Waitrose
Waitrose is a British supermarket chain, part of the John Lewis Partnership, which is known for its emphasis on high-quality products and customer service. Established in 1904, the company operates a wide range of stores across the UK, offering a variety of groceries, fresh produce, and household goods.
Waitrose is recognised for its commitment to sourcing sustainable and ethically produced items, including its own-brand products. The company focuses on providing a premium shopping experience, catering to customers seeking quality and value.
Using your Waitrose discount code
-
Look through our list of Waitrose discount codes and choose one that best suits your shopping needs.
-
Click the 'Get code' or 'Get discount' button and then copy the code. The Waitrose website will open automatically in a separate tab.
-
Start shopping and add any items you'd like to buy to your online shopping basket.
-
Once finished, proceed to checkout and paste your Waitrose promo code into the relevant box. Ensure that it has been successfully applied.
-
Confirm payment and enjoy your savings.
A Roast to Remember

A traditional Sunday roast is a dinnertime institution in the UK. From delicious crispy roast potatoes, to a lovely gravy, there’s a reason the country loves it so much. And with Waitrose online shopping, you can get everything you need for a wonderful roast.
For the star of the show, there’s plenty of options. From beef and chicken, to pork and even veggie options. So, whatever your dietary requirements, you can’t go wrong. So, you can pack your Waitrose delivery with the meaty flavours that you love, ready for a weekend roast.
Pack your Waitrose groceries with a ton of delightful veggie side dishes. From carrots, parsnips and peas, to wonderful potatoes that are ripe for roasting. They’ve got you everything you need to get your 5-a-day and fill your plate with a ton of roasty goodness.
They’ve even got the drinks sorted with Waitrose cellar. Offering a ton of whites, reds and rose Waitrose wine. There’s even a ton of delightful and delicious Waitrose beer if you fancy something different. But there’s softer options for those who are cutting down on their alcohol consumption.
When everyone has finished their meal and have licked their plates clean, there’s even a selection of wonderful Waitrose desserts to tuck into. Whether you fancy cheesecake, a Victoria sponge, or just some buttery biscuits, they’ve got it all.
So, grab a Waitrose discount code and get saving on those Sunday roast essentials ready for the weekend ahead. You can bag yourself a bargain on a beautiful selection of ingredients.
Get Those Weekends Sorted with Waitrose

For a little inspiration on what to eat when Friday rolls around, it’s worth checking out what Waitrose weekend have in-store for you. With a ton of great recipes, healthy eating tips and even cookery guides, you can get your fill with the Waitrose weekend newspaper
There’s a new issue out every weekend, so you’ll never be short of inspiration when it comes to your meals. From delicious dishes that use seasonal ingredients, to quick plates of food for the whole family, they’ve got you covered for mealtime. That way, you know exactly what you need on that Waitrose shopping list.
For those looking to eat healthy, Waitrose recipes are the perfect way to make it a breeze. With delicious treats that are packed with the right stuff, you can’t go wrong. Whether you want salmon, a pasta dish, a vegan delight, or anything in between, they’ve got you covered.
There’s even fabulous competitions and puzzles to get stuck into, lifestyle tips to live with a little more balance, and it’s packed with entertainment. The best part is that it’s digital, so all you have to do is head to the Waitrose weekend page to get all the latest.
So whether you want some recommendations on dinner, or just want an hour or two of entertainment, check out the online magazine. That way you can get inspired on what to buy in your next Waitrose shop.
Delicious Food with a Healthy Twist

Spending time at home over the last year has its perks. While we're spending less on petrol and we can roll out of bed 5 minutes before work starts, it might have had a little impact on the way we eat. But with a little help from Waitrose, you can make sure you're getting the right stuff with their delicious, healthy meals.
The healthy eating section of the Waitrose website is packed with wonderful foods that’ll make sure your body is getting the right stuff, without sacrificing flavour. And combined with the Waitrose recipes on offer, you can cook up a storm and satisfy your stomach, without having to splurge.
Waitrose groceries offer all the essentials, from your fruits and vegetables to fish, meats and more, so you can get creative in the kitchen. But they even offer healthy and quick meals for those busy days. So, you won’t have to worry about a thing when it comes to mealtime.
There’s a page packed with inspiration on how to cook up your Waitrose food, whether you want to know what to do with your rice, the best way to cook up your salmon, or just some salad inspiration, they’ve got you covered for dinner.
So, check out their website and get inspired before you do your Waitrose shopping. Top it off with a delightful Waitrose discount code here at MyVoucherCodes, and you’ve got yourself a delightful, healthy meal, for a wonderful price.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.



